Privacy Policy

When you contact us via the website, WhatsApp, Telegram or email, we may collect:

• name;
• email address;
• phone number;
• project details (location, type, budget);
• any other information you choose to share.

Collected automatically when you visit the site

• IP address;
• browser type and version;
• pages visited and time on site;
• referral source;
• device type.

This technical data is collected via Google Analytics and Microsoft (Bing) Clarity. Where Meta Pixel is active, Meta may also collect browsing behaviour data.

We use your personal data to:

• respond to your enquiries;
• prepare and send proposals;
• communicate throughout the project;
• send service notifications (not marketing, unless you have consented).

Analytics data helps us understand how visitors use the site and improve its content and performance.

We do not sell your data to third parties and do not use it for automated decision-making.

• Responding to enquiries — legitimate interest.
• Delivering contracted services — performance of a contract.
• Analytics — legitimate interest (you can opt out via cookie settings).

We retain contact and project data for up to 6 years after the end of an engagement, in line with UK contract law.

Analytics data is retained according to Google's and Microsoft's standard retention settings.

We use the following third-party tools that may process your data:

Each provider has its own privacy policy. You can opt out of tracking via the cookie banner or your browser settings.

Under UK GDPR you have the right to:

• access personal data we hold about you;
• request correction of inaccurate data;
• request erasure of your data;
• object to or restrict processing;
• withdraw consent at any time (where processing is based on consent).

To exercise any of these rights, email us at [email protected].

You may also lodge a complaint with the UK Information Commissioner's Office (ICO): www.ico.org.uk · 0303 123 1113.

Registered address: Basepoint, Office D20, 110 Butterfield, Great Marlings, Luton, Bedfordshire, LU2 8DL.